Posted on: April 11, 2019
“James was very professional and quite efficient. It was a very smooth experience with an excellent friendly customer service. They left the area very tidy and clean plus doing all the work including electricals and giving me the peace of mind with the 5 years guarantee.”
Cannot recommend this company highly enough! Exceptional customer service from the first contact. Excellent product knowledge, application and no issue too small. Rarely do you find a company of this quality. Highly recommend!
Sam Rossiter
From my initial approach to James to a fully complete installation was a great experience. Fast, friendly and professional. Delighted with the finished work.
Adrian Barker
"Really impressed with Ace. We asked for a quote and they were able to offer a wealth of advice and knew exactly what we needed and what would be suitable.
The job was completed quickly and efficiently and the team on site were friendly and professional. I would have no hesitation in recommending them and indeed I have been!"
Ian Spencer
"Dealing with james was an absolute joy. Great communication. Came over the next day to look at the job and received an excellent quote.
Arrival on the day at the agreed time. The work was professional. Installed the air con unit exactly as we had discussed and looked great.
And very importantly they were extremely tidy and clean.
They were also fun to talk to and at the end walked through the system with me. Would recommended them and use them again in heart beat. Highly recommended"Christophe Wale
"The two guys that came to fit our three air conditioning units were truly excellent - both were presentable, professional and polite! They had to travel quite a distance to get to us but never late and always with a smile.
The product itself is brilliant, effective and exactly what we needed. Great for all year round purpose. The installation was quick and minimal mess was made. Would highly recommend Ace Comfort Cooling Ltd!"Citadel Financial Solutions
"James was very helpful and advised me on the phone as to what my requirements would be for the Ac unit. Then we met at my house with social distance measures taken in hand and spoke about some options. Once we agreed he cane the same week with his Co pilot Jonney and they managed to install the unit and move another unit with no mess, no stress and Clean Workmanship leaving their place as tidy as thy found it. Super communication and Excellent unmatched Service with a smile. Also now I have them come out to check gas, service and clean the vents twice a year so the unit stays well maintained too. These boys are good and professional also I found their prices competitive and reasonable. Also the install was amazing as they put trunking on the outside (never seen this before) so you see no pipes and wires on the outside keeping it neat and today but also well protected against the elements. To summarise if you want an Ac installed and done right go with this company and experience the fantastic service for yourself!! Thanks you again guys."
Vishal Jadeja
"I contacted James because as a wine maker and brewer, I had a problem with storing my supplies during our increasingly hot summers in London. The thermometer in my brewhouse/storage unit was creeping up to beyond 32 degrees C. I needed both advice and an efficient solution to my problem. As my brewery is at the bottom of the garden I also needed a QUIET cooler as we wanted to still be able to enjoy the garden without sitting next to a turbo jet fan! James was really helpful and explained the best solution for me at a very competitive price. The unit is fully transferable, if my business should outgrow the garden shed, it is also whisperingly quiet (My wife doesn't even know it's there!) and remarkably efficient. It was fitted with precision and speed and the temperature was reduced to 12 degrees C in less than 15 minutes!
Ace Comfort Cooling offer a great personal, friendly and efficient service, and I would wholeheartedly recommend James and his team to anyone looking to chill out. Five Stars for a great British Company.
Thank you."Rick Platt
"James and Jonny did an excellent job installing air conditioning units in my home. They were extremely efficient, polite and took great care installing the units."
Lewis Brooks
"Excellent service, quick and clean installation. Very good products. 5 air conditioning units installed throughout a dental practice. CQC compliant. Appreciated by staff and patients alike. Highly recommended."
Hanham Dental
"Positive: Punctuality, Quality, Responsiveness, Value
An air conditioner was fitted to our conservatory yesterday. The two guys arrived on time and carried out the installation very efficiently with little mess. A good price and all round service. Enjoying the benefits already."Andrew Haigh
"Ace Comfort Cooling recently supplied and installed our new cellar cooling equipment.
We found them to be most professional at every stage; from initial contact, liaising with James with regards to selecting the correct system, to the prompt and efficient installation itself. We could not recommend them more.
We are so pleased with their service, we are also looking to have Ace Comfort Cooling supply and fit our new air-conditioning system in the near future."
Borough Arms Hotel
"Great professionalism and quality for 3.5kw home cellar cooling system. Is proving to be 60-70% more efficient than previous system I had been running. Installation was a little complex as moved from single to split unit. Installed expertly and with good humour. Very happy and would recommend. Thanks"
Justin Shinebourne
"James and his team installed an aircon unit at our business premises, and they did a great job. Everything just-so, and a nice and tidy job. Thank you very much!"
Christian Dannemann
"Really happy with the service provided by Ace recently for the replacement of cellar cooling equipment in Tetbury.
James responded very promptly to the initial enquiry and was able to attend site at an early stage to assess our needs.
This was followed up with a rapid installation of the new unit and removal of all the old kit, with the site left left very tidy.
Would happily recommend."
Roger Peill
"Called about an old Ac that was not working and maybe needed a service so a lovely gentleman called James spork to me and said his engineer could be with me the same afternoon. Jonney pulled up about 2pm and started to work on my split unit. He managed to get it gassed and woking in the hour and as I was late for an appointment he just left and said he would e mail an invoice over to save me time. Fantastic service and Timekeeping also they get the job done quickly and economically as prices are very good and reasonable. Will be using them from now on and really could not recommend them enough. 5 *****"
Vishal Jadeja
"I first contacted Ace Comfort Cooling when I had an issue with my air-conditioning system at our business in the height of the summer. I was guided through the process over the phone and was able to remedy the problem myself.
I have just recently contacted Ace Comfort Cooling again to have the system serviced and it now runs as if it is a new machine. It gives me peace of mind that we will be warm through the winter and also prepared for when the warmer weather starts again.
Thank you Ace Comfort, we thoroughly recommend you to anyone who needs expert advice or just a check up on their system."Hooper Bolton
"Can not recommend enough! Excellent customer service and we couldn’t be happier with the unit we have had fitted."
Lydia Bishop
"Ace have just installed a new Cellar Cooler for me at The Britannia Inn Wells. James and Chris were very helpful right from the quotation to the install. Everything was carried out very professionally. I can thoroughly recommend them!"
Robert Rouse
"From the initial quote through to the installation this is a first-class company to deal with. I really like the way when the install is being discussed they give there 2 cents on the proposed installation from there experience but ultimately leave it up to the client/potential client for the final decision on meeting requirements, this type of collaboration will always have the best results. The company ethos of keeping in communication, building trust and respect in a non pushy way is what makes a difference. I cannot fault the installation at all, extremely professional and looking forward to working with the guys again whether that’s an installation or a service. Your customer service and quality installs set you apart from the rest, Thank you."
Hitch, Google Review
"Ace Comfort Cooling installed two air-conditioning units into our offices earlier this year. James is great to deal with - made the specification and quotation process really easy to understand. Installation was straightforward - the team showed up when they said they would and worked around our guys in the office with minimal disturbance. Would thoroughly recommend."
David Dorey
"We have a Domestic Air Conditioning system that stopped working. I called ACECC and James came to our house the same day, identified the faulty component, returned the next day and hey presto it's working brilliantly. Couldn't fault the service. James and his assistant were very helpful and friendly. Great Company."
Hannah Williams
"James was very professional and quite efficient. It was a very smooth experience with an excellent friendly customer service. They left the area very tidy and clean plus doing all the work including electricals and giving me the peace of mind with the 5 years guarantee."
Ahmed Nasr
"Called these guys in an emergency for cellar cooling. Gave quote over the phone and came the next day to do the job. Fast clean and curteous. Would highly recommend"
Angela Heron
"James from Ace Comfort Cooling recently installed a domestic air conditioner in our home. I approached 3 local firms for a quote and found James by far the most helpful and responsive. He went to some trouble to find exactly the right model for me and to suggest the best solution for a slightly difficult room. The installation was done well, on time, and to a high standard. They cleared up neatly. I would definitely recommend."
Amanda Lawrence
“I looked into employing ACE to look after my air conditioning system after the previous company I employed kept letting me down.”
“Not only has ACE taken over the maintenance of the air conditioning but they now have the contract to look after all my cooling/extracting equipment, including cellar cooling, bottle coolers, ice machines and kitchen extractor units.”
“The engineer has used all his contacts to keep costs to a minimum including organising replacement equipment under a guarantee I didn’t know I had – saved me £100’s, literally!”
Mark Winchcombe Bar Nine
“I contacted Ace as the Barber shop required an air conditioning system. The engineer took time to explain to us what products and services would be available and suitable to the needs of the company.”
“The engineer also advised us on what would look aesthetically pleasing. We then had time to decide on the most appropriate system. The Barber shop is a listed building so Ace had to ensure that all pipework was hidden in trunking. This made the installation tricky but Ace quickly addressed this issue.”
“We were very pleased with the finished look and we found the engineer to be professional with excellent customer care.”
Simon North The Barber Shop, Cheltenham
“Sleeping on the upper floor of our converted Barn was almost impossible during the summer months due to the excessive heat. We decided to invest in an air-conditioning system supplied by a local company. Unfortunately the company that we selected did not listen to our requirements and the installation was a complete disaster.”
“Fortunately I knew of Ace Comfort Cooling and asked them if they could re-install the system as originally specified. I was delighted not only with the professional result but with the care that was taken when work was being carried out and the ease of working with the installer. I would firmly recommend Ace to any of my neighbour’s or family who were considering installing air conditioning.”
Robert Welsh Domestic Customer
“I had a very tight timeframe in order to fit out our new Head Office facility in Cirencester. It is these types of situations that you need a flexible and conscientious contractor that can give you the confidence of getting the project finished on time.”
“Ace Comfort Cooling Ltd not only delivered on time they have also left Corin with a superb functional systems that has helped make the office environment a pleasing place to work.”
Mike Harding Project Manager – Corin Group Plc
